Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for District of Columbia County

These are the results for consumer specific consumer resources for District of Columbia County. The listing is grouped by primary service category, then sorted alphabetically.

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Travel

• National Highway Traffic Safety Administration (NHTSA)
  You can register a complaint regarding anything involving vehicle safety and learn if there is an active investigation. Recording provides information on vehicle safety, recalls and defects. Give make, model and year of car to learn if it has been subject to a recall or is under investigation. Crash test data is available; also gives information on child safety seats. Leave your address and the… (Washington, DC)
  
• Visa Services (Dept. of State)
  For information on U.S. visas for foreigners. (Washington, DC)
  

Utilities

• District of Columbia - Public Service Commission
  The Public Service Commission of the District of Columbia (Commission) is an independent District Government agency established by Congress in 1913 to regulate the electric, natural gas, and telephone companies in the District by functioning as a quasi-judicial agency. The Commission Staff is made up of 68 persons which includes three Commissioners, one of which is designated as the Chairman. (Washington, DC)
  

Utilities Commissions

• District of Columbia - Public Service Commission
  The Public Service Commission of the District of Columbia (Commission) is an independent District Government agency established by Congress in 1913 to regulate the electric, natural gas, and telephone companies in the District by functioning as a quasi-judicial agency. The Commission Staff is made up of 68 persons which includes three Commissioners, one of which is designated as the Chairman. (Washington, DC)
  

Weights and Measures Offices

• District of Columbia - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… (Washington, DC)
  

Workplace Issues

• Department of Labor (DOL)
  The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. In carrying out this mission, the Department… (Washington, DC)
  
• Employees Benefits Security Administration - Dept. of Labor
  The Employee Benefits Security Administration (EBSA) is committed to educating and assisting the 150 million Americans covered by the 730,000 private retirement plans and six million private health and welfare plans and the plan sponsors and members of the employee benefits community. EBSA promotes voluntary compliance and facilitates self-regulation, working diligently to provide quality assistance to plan participants and beneficiaries. (Washington, DC)
  
• Equal Employment Opportunity Commission (EEOC)
  EEOC enforces Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex or national origin; the Age Discrimination in Employment Act; the Equal Pay Act; prohibitions against discrimination affecting individuals with disabilities in the federal sector; sections of the Civil Rights Act of 1991, and Title I of the Americans with Disabilities Act, which prohibits discrimination… (Washington, DC)
  
• Occupational Safety and Health Administration (OSHA) - Dept. of Labor
  A division of the U.S. Department of Labor, OSHA regulates health and safety in the workplace. This site offers information, tips and fact sheets about workplace safety, including information on ergonomics. (Washington, DC)
  
• Office of Disability Employment Policy (ODEP) - DOL
  In the FY2001 Department of Labor appropriation, Congress approved an Office of Disability Employment Policy (ODEP) to be headed by an Assistant Secretary. ODEP's mission is to provide leadership to increase employment opportunities for adults and youth with disabilities. ODEP is a federal agency in the Department of Labor. Its customers include: * Individuals with disabilities and their families * Private employers and their employees… (Washington, DC)
  
• Office of Personnel Management
  The Office of Personnel Management is committed to promoting the ideals of public service, championing the Federal workforce, achieving excellence in what we do, advocating for innovative human resources practices, attracting and developing the best people for Federal service. (Washington, DC)
  
• Office of Public Affairs - Department Of Labor
  The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. (Washington, DC)
  
• Veteran's Employment and Training Service - DOL
  VETS provides Veterans with the resources and services to succeed in the 21st century work force by maximizing their employment opportunities, protecting their employment rights and meeting labor-market demands with qualified Veterans. (Washington, DC)
  
• Women's Bureau - DOL
  The Women's Bureau covers work issues such as sexual harassment, pregnancy discrimination, and family and medical leave, and dependent care (child and/or elder care) policies. (Washington, DC)
  

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